This policy explains how Setia Chambers uses cookies on its website. We have kept it straightforward. Where we use a technical term, we explain it in plain language alongside.
1. What Are Cookies
Cookies are small text files placed on your device (computer, tablet, or phone) when you visit a website. They are widely used to make websites work, to remember your preferences, and — where you have agreed — to help website operators understand how their site is being used.
Cookies themselves do not contain personal information such as your name or payment details. However, when combined with other information from our website, some cookies may relate to you as an identifiable individual. In those cases, we treat that information as personal data in accordance with our Privacy Policy.
Cookies are not programs and cannot carry viruses or access anything on your device beyond what is described below.
Section 2 of 92. How We Use Cookies
We use cookies for the following purposes:
- Essential operation: Some cookies are necessary for the website to function. Without them, certain pages may not load correctly or features may be unavailable.
- Your preferences: We store a record of whether you have acknowledged our cookie notice, so we do not show it to you on every visit.
- Analytics: Where you consent, we use analytics cookies to understand how visitors interact with our site — which pages are visited most often, how long visitors stay, and where they come from. This helps us improve the information we provide.
- Marketing: Where you consent, certain third-party cookies may be used to help us understand whether our advertising reaches people with a genuine interest in our services. We use this data in aggregate only.
We do not use cookies to build personal profiles of individual visitors, and we do not sell cookie data to third parties.
Section 3 of 93. Types of Cookies We Use
3.1 Strictly Necessary Cookies
These cookies are required for the website to function and cannot be switched off. They are usually set in response to actions you take, such as submitting a form or setting your cookie preferences. They do not store any personally identifying information.
3.2 Analytics Cookies
These cookies help us understand how visitors use our website. The information gathered is aggregated and does not identify individual visitors. We use this data to improve the structure and content of our pages. These cookies are only placed with your consent.
3.3 Marketing Cookies
These cookies may be set by advertising platforms such as Google or Meta (Facebook) to help us measure the effectiveness of our online presence. They do not allow third parties to target you with advertising based on content from this site without your consent. These cookies are only placed with your explicit agreement.
3.4 Session vs. Persistent Cookies
Session cookies are deleted when you close your browser. Persistent cookies remain on your device for a defined period (as described in the table below) or until you delete them manually.
Section 4 of 94. Third-Party Cookies
Some cookies on our website are placed by third-party services we use. We have no direct control over these cookies, but we only enable them with your consent (except where strictly necessary). These third parties may include:
- Google Analytics — for aggregate website usage data. Google's privacy practices are described at policies.google.com/privacy.
- Google Ads / Tag Manager — for understanding the reach of our digital presence. Governed by Google's advertising policies.
- Meta Pixel — for measuring reach and conversions from Facebook/Instagram, where consent is given.
- Microsoft Advertising / Bing — for conversion measurement from Bing search, where consent is given.
We also embed a Google Maps iframe on our homepage to show our office location. Google may set cookies when you interact with the map. Please see Google's privacy policy for details.
Section 5 of 95. Cookie Table
The table below lists the specific cookies used on our website, their purpose, and how long they are retained.
| Cookie Name | Provider | Purpose | Duration | Type |
|---|---|---|---|---|
sc_cookie_consent |
Setia Chambers | Stores your cookie preferences so we do not show the banner on every visit | 12 months | Necessary |
_ga |
Google Analytics | Distinguishes unique users for aggregate analytics | 2 years | Analytics |
_ga_XXXXXXXX |
Google Analytics | Maintains session state for GA4 measurement | 2 years | Analytics |
_gid |
Google Analytics | Distinguishes users within a 24-hour window | 24 hours | Analytics |
_gat_gtag |
Throttles request rate to Google Analytics | 1 minute | Analytics | |
_fbp |
Meta (Facebook) | Identifies browsers for Meta advertising measurement | 3 months | Marketing |
_uetsid |
Microsoft (Bing) | Session-level conversion tracking for Bing Ads | 1 day | Marketing |
_uetvid |
Microsoft (Bing) | Persistent user ID for Bing Ads conversion measurement | 13 months | Marketing |
This table reflects our current cookie use and is updated when we add or remove services. The last review date appears at the top of this page.
Section 6 of 96. Your Preferences
You may adjust your cookie preferences at any time using the panel below. Strictly necessary cookies cannot be disabled as they are required for the site to work. Changing your preferences here updates your saved settings for this browser.
Strictly Necessary
Required for the website to function. Cannot be disabled.
Analytics Cookies
Help us understand how people use our site so we can improve it. Data is aggregated and anonymous.
Marketing Cookies
Used by advertising platforms to measure whether our online presence reaches people with a genuine interest in our services.
Withdrawing consent does not affect the lawfulness of any processing carried out before your withdrawal. It may mean that certain analytics or marketing features are less effective.
Section 7 of 97. Browser Controls
You can also manage cookies through your browser settings. Most browsers allow you to:
- See what cookies are stored and delete them individually
- Block third-party cookies
- Block cookies from particular sites
- Block all cookies from being set
- Delete all cookies when you close your browser
The steps for managing cookies vary by browser. Please refer to your browser's help documentation for instructions. Note that disabling all cookies may affect the functionality of some websites, including ours.
For general information about cookies and how to manage them, you may find resources at allaboutcookies.org helpful.
Section 8 of 98. Changes to This Policy
We may update this Cookie Policy from time to time — for example, when we add a new service that places cookies, or when legal requirements change. The "Last reviewed" date at the top of this page will be updated accordingly.
For significant changes, we will display a notice on our website or re-present the cookie preferences panel so you can review and update your choices.
Section 9 of 99. Contact Us
If you have questions about our use of cookies, or wish to exercise any rights in relation to cookie-related personal data, please contact us:
Setia Chambers
- Unit 22, Ipoh Garden Square, Jalan Lapangan Siber, 31400 Ipoh, Perak
- Telephone: +60 5 254 8176
- Email: [email protected]
- Office hours: Monday to Friday, 9:00 am – 5:30 pm